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Client reviews · Trustpilot

Federal Apostille reviews
20 reviews. All five stars.

20 people have reviewed us on Trustpilot and every one of them rated us 5 stars. They write from the United States, Spain, Canada, Colombia and Argentina — most often about an FBI background check apostille for a visa. All 20 are reproduced below word for word, including the two that describe something going wrong.

Trustpilot TrustScore

4.6/ 5

Excellent

20 reviews, every one rated 5 stars. The TrustScore is time-weighted, so it reads 4.6 rather than 5.0 — we publish both numbers rather than the flattering one.

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20

Published here in full

100%

Rated 5 out of 5

5

Countries written from

2

Name something going wrong

FBI background check

I had an excellent experience with…

I had an excellent experience with Federal Apostille. I needed my FBI background check processed quickly, and they delivered my report in just 24 hours — which honestly exceeded my expectations. In a process that can often feel confusing or slow, their team made everything clear, straightforward, and efficient from start to finish. Their communication was consistent, pricing was transparent, and I always knew exactly where my order stood. It gave me real peace of mind knowing they physically hand-deliver federal apostille documents through the proper channels at the U.S. Department of State. If you need an FBI background check apostille or any federal apostille service and can’t afford delays, I highly recommend Federal Apostille. Fast, reliable, and professional.

ROGER D. · Colombia · Feb 19, 2026

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Quick answerFederal Apostille™ holds a TrustScore of 4.6 on Trustpilot from 20 reviews, and every one of those reviews is rated 5 stars. Reviewers write from the United States, Spain, Canada, Colombia and Argentina, most often about FBI background check apostilles for visa applications. All 20 are reproduced below in full — including the two that describe something going wrong.

Figures verified against the public Trustpilot profile on Jul 31, 2026. The score there is live and may have moved since.

Due diligence

Is Federal Apostille legitimate?

Yes — and the checkable version of that answer matters more than the claim. Federal Apostille™ is a private, independent courier and document-processing service. We are not affiliated with the U.S. Department of State or any government agency, and we are not a law firm. What we do is physically carry federal documents to the Office of Authentications in Washington, DC and bring the apostille back, which is why a federal apostille takes about 10 business days with us instead of the months the mail-in queue can run.

01

A claimed, public review profile

Our Trustpilot page is claimed under the business name and open to anyone — read it without going through us.

02

Every quote on this page is traceable

Each review below links to its own Trustpilot permalink. Nothing is paraphrased and nothing is summarised.

03

A published address for problems

Leave a message at +1-202-900-0877 and we call you back, message us on WhatsApp, and read the terms before you order.

04

Named staff in the reviews

Two reviewers name the person who handled their case. Neither the name nor the review can be edited by us.

The unflattering part

What reviewers said went wrong

No one has left a review below 5 stars, which is a fact we would rather you distrust than take at face value. So here is every piece of criticism anyone has written, quoted in full and linked to its source.

One order ran a day past the estimate.

“Federal Apostille said the document would be completed in 10 days, which took 11 but I'm not complaining. The process was easy, their responses to my questions and concerns were prompt. And the price seemed to be lower than other similar companies. I highly recommend them.”

Leonard's apostille was quoted at 10 business days and took 11. Federal turnaround depends on the U.S. Department of State's queue, which is why we publish ~10 business days as an estimate and not a guarantee.

First contact is an automated assistant.

“Awesome service! Totally legit. I had some concerns given the AI agent you initially work with but did actually get to speak to a human. I had quite a few documents requiring Apostille and they delivered faster than expected which allowed us to meet our deadline. Highly recommend them!”

Heather wrote that the AI agent you speak to first gave her pause — and that she did reach a human. That is the intended path: automation handles intake around the clock, a person handles your case. If you would rather speak to someone, call +1-202-900-0877 and leave a message — the line is answered by an automated assistant, and a member of our team calls you back. We can also arrange a courtesy Zoom consultation if you want to talk face to face.

The complete profile

All 20 reviews, newest first

Reproduced verbatim from Trustpilot, spelling and all. This is the whole profile — not a selection, not a highlight reel. One line in each is marked so you can take the page in without reading all 20. We shorten reviewers' surnames to an initial; the full name is on the Trustpilot page each review links to.

14 / 20

mention speed or turnaround

13 / 20

mention being kept informed

10 / 20

call it simple or smooth

7 / 20

use words like trustworthy or reliable

Counted by keyword across the 20 reviews below. The words are theirs; the grouping is ours.

Naturalization certificate

Apostille from Department of State

I needed an apostille on a certified copy of my naturalization certificate. Arranging this through Federal Apostille was a super smooth process, with ample communication through Whatsapp to keep me posted on progress, and an overall fast turnaround. I am very much impressed by the professionalism of Federal Apostille!

Victor A. · the United States · Jul 31, 2026

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Visa renewal

Federal Apostille was timely

Federal Apostille was timely, communicative, and realistic. They helped me expedite an apostille within ten days in order to qualify for a visa renewal. Thank you!

June K. · Spain · Jul 23, 2026

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I am truly grateful for the service I…

I am truly grateful for the service I received; I got the documents within the agreed timeframe. The customer service is outstanding—they respond within minutes, always in a professional and friendly manner. I highly recommend this company.

Edda R. · the United States · Jul 23, 2026

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Exllent

Exllent, fast and professional work! Always in contact with you and updates. The did intornational servis for me

AK A. · Canada · Jul 21, 2026

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Federal apostille handled quickly and without the headache

I am incredibly happy with federalapostille.com. They made a confusing process seamless, kept me updated the whole time, and delivered my documents right on schedule. If you need a federal apostille handled quickly and without the headache, I highly recommend them!

John L. · the United States · Jul 15, 2026

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Great organization

Great organization. Great people. Great device.fulfilld their guarantee

Alistair P. · Colombia · Jul 14, 2026

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Multiple documents

Awesome service!!!

Awesome service! Totally legit. I had some concerns given the AI agent you initially work with but did actually get to speak to a human. I had quite a few documents requiring Apostille and they delivered faster than expected which allowed us to meet our deadline. Highly recommend them!

Heather · the United States · Jun 24, 2026

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What a help they are!

Their apostille services were such a big help for me, especially with me being so far away from the US. They maintained their expected timeline and answered any questions that I had. I definitely recommend them to anyone seeking quick and hassle-free apostille services.

Theo R. · Argentina · Jun 23, 2026

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Great experience

I had a great experience. The entire process was straightforward, and their communication was prompt and efficient. From the very beginning, they clearly set expectations, which made everything run smoothly without any surprises. Overall, it was an easy, stress-free process that I would highly recommend to anyone needing apostille services.

Adriana A. · the United States · Jun 22, 2026

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Easy and at a great rate for the…

Easy and at a great rate for the service. Would recommend!

Cris G. Jr · the United States · Jun 11, 2026

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The turnaround and support was…

The turnaround and support was excellent. Be assured , this is a real service providing dependable service as advertised.

K. L. M. · the United States · Jun 10, 2026

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FBI background check

Thank you for taking care of my FBI…

Thank you for taking care of my FBI background check with Apostille. Your service was excellent! Trustworthy, fast, reliable, and honest. I appreciate your service. Thank you

Eldridge D. · Colombia · May 18, 2026

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Federal Apostille said the document…

Federal Apostille said the document would be completed in 10 days, which took 11 but I'm not complaining. The process was easy, their responses to my questions and concerns were prompt. And the price seemed to be lower than other similar companies. I highly recommend them.

Leonard · Colombia · May 8, 2026

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FBI check + translations

Smooth, Professional, and Reliable from Start to Finish

As someone navigating an international visa process while living abroad, I truly appreciated the professionalism and support from this team. They took what could have been a complicated and stressful process—FBI background check, apostille, and certified translations—and made it feel smooth, organized, and manageable. Communication was clear, timelines were respected, and everything was delivered as expected. That level of reliability gave me real peace of mind. I would absolutely recommend their services to anyone needing trustworthy and efficient apostille and translation support.

Jacqueline R. L. · the United States · Apr 22, 2026

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From the start customer service has…

From the start customer service has been very helpful and supporting. I was very nervous about the process but they guided me through every step with patience and answered all my questions. I really recommend their apostille services for any american citizen living abroad specially it’s very trustworthy. The entire process was complete in 10 days.

Rose S. · Spain · Mar 26, 2026

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I had a great experience with Federal…

I had a great experience with Federal Apostille. Rob was very responsive and always quick to answer any questions I had. The whole process was smooth and easy, which I really appreciated.

Amy W. · the United States · Mar 6, 2026

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3 documents

Great customer service

Great customer service - I had an issue where I had only uploaded one of the 3 documents I needed to send before I submitted (completely my tech incompetence). I reached out and they were able resolve it. Great communication and turn around time. Highly recommend.

Michelle B. · the United States · Mar 6, 2026

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FBI background check

Amazing, Fast, Easy to do

I moved overseas this year to Colombia. While doing the marital visa process, I learned I needed an FBI background check done and apostilled. Was able to do this thru Federal Apostille with a few clicks on their site. So grateful for the services you provide. And they provide the service faster than what a normal person can get which helped with the short time frames I had to meet Colombia’s requirements. Five stars all day. Thank you!

Paul K. · the United States · Feb 27, 2026

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FBI check + translations

My experience has been nothing short of…

My experience has been nothing short of amazing. Rob and the team have been very attentive and communicative helping allow the process of myself get my visa much smoother. Getting my paperwork apostilled and translated as well as my fbi background check was smooth with no hiccups. I recommend them to everyone looking for help in this area of expertise.

Daniel C. · Colombia · Feb 20, 2026

Trustpilot →

FBI background check

I had an excellent experience with…

I had an excellent experience with Federal Apostille. I needed my FBI background check processed quickly, and they delivered my report in just 24 hours — which honestly exceeded my expectations. In a process that can often feel confusing or slow, their team made everything clear, straightforward, and efficient from start to finish. Their communication was consistent, pricing was transparent, and I always knew exactly where my order stood. It gave me real peace of mind knowing they physically hand-deliver federal apostille documents through the proper channels at the U.S. Department of State. If you need an FBI background check apostille or any federal apostille service and can’t afford delays, I highly recommend Federal Apostille. Fast, reliable, and professional.

ROGER D. · Colombia · Feb 19, 2026

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Provenance

How these reviews are collected

Reviews are collected through Trustpilot invitations sent after an order is delivered. They are published on Trustpilot's platform under Trustpilot's rules, which means we cannot edit a review, delete a review, or hide one we dislike. We do not pay for reviews and we do not offer discounts, refunds, or anything else in exchange for writing one.

None of these reviews carry Trustpilot's receipt-verified badge, so we call them Trustpilot reviews rather than verified reviews. We would rather under-claim than have you find the gap yourself.

The numbers on this page were checked against the live profile on Jul 31, 2026. Trustpilot's TrustScore moves over time — check the live figure if precision matters to you.

Straight answers

Questions about our reviews

Is Federal Apostille legit?+

Yes. Federal Apostille™ is a private, independent courier and document-processing service that hand-delivers federal documents to the U.S. Department of State in Washington, DC. We are not affiliated with the U.S. Department of State or any government agency, and we are not a law firm. Our Trustpilot profile is claimed and public: 20 reviews, TrustScore 4.6, every review rated 5 stars as of 2026-07-31. Every review quoted on this page links to its own Trustpilot permalink so you can read it at the source.

Why is the TrustScore 4.6 if every review is 5 stars?+

Trustpilot's TrustScore is not a simple average. It is time-weighted — recent reviews count more than old ones — and it starts every profile near the middle and moves toward the true average as more reviews come in. With a small number of reviews, a profile where every single review is 5 stars can still show a TrustScore below 5. Both facts are true at once, and we publish both rather than the flattering one.

Are these reviews verified purchases?+

They are reviews collected through Trustpilot invitations, published on Trustpilot's platform under its moderation rules, and none of them carry Trustpilot's receipt-verified badge. We describe them as Trustpilot reviews rather than verified reviews because that is what they are. We cannot edit or delete a review, and we do not pay for reviews or offer anything in exchange for one.

Has anyone had a bad experience?+

Yes, of course. We handle a high volume of cases, and like any service business, we occasionally make mistakes or run into situations where a customer isn’t completely satisfied. What matters to us is that we respond, communicate honestly, and work to make things right rather than leave someone wondering what’s happening.

With that said, no customer has left us a review below 5 stars. The closest things to complaints are a customer whose apostille was estimated at 10 business days and completed in 11, and a customer who was initially uneasy that the first point of contact was an automated assistant before being connected with a member of our team. We’ve included both reviews in full on this page rather than leaving them out.

Where can I read the reviews myself?+

Every review on this page links to its permalink on Trustpilot, and the full profile is at https://www.trustpilot.com/review/federalapostille.com. We publish all 20 reviews here — not a selection.

How do I leave a review?+

Write one directly at https://www.trustpilot.com/review/federalapostille.com. Reviews go to Trustpilot, not to us, so we cannot approve, alter, or remove what you write.

Federal Apostille™ is a private courier service. We are not affiliated with the U.S. Department of State or any government agency, and we do not provide legal advice.

Start your Federal Apostille™ today

One flat rate. Scans included. Hand-delivered to the U.S. Department of State — skip the 2–3 month mail backlog and have it done in approximately 10 business days.

Secure checkout. Government fees included. Refund if we can't complete it.